REWARDSPACE HELP CENTER

Questions?
Find your answers.

From your first login to your next challenge. Everything you need to keep your focus on the game.

15 questions found

Getting started

01
What is Rewardspace?

Rewardspace is a gaming platform where you can connect your game account and take on performance challenges. Each challenge shows its entry amount, objectives and potential reward before you accept.

How do I start playing?

Create your account, choose an available game and connect the requested gaming account. Review the mode, entry amount and objectives, then accept the challenge before starting your match.

Who can use Rewardspace?

You must be at least 18 years old, accept the terms of use and meet the eligibility requirements described there. Review those terms before creating your account or joining a challenge.

Your account

02
Can I change my username?

Yes. Open Profile from the menu below Wallet, edit your username and save. This changes your Rewardspace name, not the identity of your connected gaming accounts.

How do I change my password?

If you signed up with a password, open Profile and enter your current password and a new one. If you use Google sign-in, manage your password through Google. Email password recovery is not available yet.

Can I change a connected gaming account?

Once configured, your Riot, Epic Games or Battle.net account remains linked to your profile and cannot be replaced with another account. If access expires or is revoked, use Reconnect and sign in with that same account.

Can I sign in with Google?

Use the Google button on the sign-in page when it is available. If you already created a password account with the same email, keep using your password: accounts are not linked automatically by email.

Games & challenges

03
Which games can I explore?

The Games menu in the navigation shows the games currently enabled on Rewardspace. Available modes and challenges appear inside the app. Availability can change, so check the current selection before playing.

How is a challenge result verified?

Rewardspace checks the supported game data for your connected account against the accepted challenge rules. Play the selected mode and meet every required objective within the displayed deadline. Follow the challenge status in the app while the result is verified.

My match ended. Why is the result still pending?

Game data may take time to become available. Keep an eye on the challenge status and reconnect your account if the app asks you to. If the result seems incorrect, open a support ticket with the challenge details.

Wallet & rewards

04
Are the rewards real?

Cash challenges show the entry amount and potential reward before you accept. Rewards depend on meeting the challenge rules and having the result verified; they are not guaranteed. Eligible funds and withdrawal options are shown in your wallet.

How do I add funds to my wallet?

Open Wallet and choose one of the deposit methods enabled for your account. Follow the payment instructions exactly, including the amount and network where applicable. Your balance updates after the payment or network confirmation is verified.

How do withdrawals work?

Request a withdrawal from Wallet using your eligible balance and an available method. The team reviews and processes withdrawal requests, so payment is not instant. Follow the request status and transaction history in your wallet.

Leagues & support

05
Can I join a league now?

Leagues are coming soon. There are no leagues open for registration yet. Visit the Leagues page for the current status; you can explore the available individual challenges in the meantime.

How do I contact the support team?

Sign in and open Help in the app to create a support ticket. Explain what happened and include the relevant challenge or transaction details. Never send your password, access tokens or private wallet keys.

WE ARE HERE TO HELP

Still need a hand?

Open a support ticket in your account and tell us what happened. Include the challenge or transaction details when relevant.

Sign in to get help

Disclaimer

Rewardspace is an independent platform. It is not affiliated with, sponsored by, or endorsed by Riot Games, Valve Corporation, or Tipspace. References to these companies and their games do not imply a partnership.

League of Legends, VALORANT, Teamfight Tactics, and Counter-Strike 2, together with their logos, characters, artwork, and videos, belong to their respective owners. These materials are used to identify the games featured on Rewardspace.